General information

Legal entity

GEODIS is a leading global logistics provider acknowledged for its expertise across all aspects of the supply chain. As a growth partner to its clients, GEODIS specializes in five lines of business: Supply Chain Optimization, Global Freight Forwarding, Global Contract Logistics, Distribution & Express, and European Road Network. With a global network spanning nearly 170 countries and more than 53, 000 employees, GEODIS is ranked no. 6 in its sector across the world. In 2023, GEODIS generated €11.6 billion in revenue. GEODIS is a company owned by SNCF Group. 
This position is also open to anyone recognized as a disabled worker.  

Reference

2024-14421  

Line Of Business

FREIGHT MANAGEMENT

Position description

Type of assignment

Full-time Regular

Function

Support function - Business Development

Job description

The employee inserted in the Area and the Sales dept. will be involved in the following activities:
• service, retain and profitably grow the assigned portfolio of CSA (customer service accounts) by delivering the defined service levels ,
identifying opportunities and maintaining as well as increasing the customer satisfaction levels in order to improve the NPS ( net promoter score ).
• expand the portfolio of CSA's by generating new customer service accounts (CSA's).
• increase the value of the assigned customer portfolio , measurable in NS , GM% , GP as well as transactional volumes.
• Involved in specific project

Applicant's profile

Experience in logistics industry
Customer satisfaction mindset
Good communication & negotiation skills
Fluent in local and good skills in English language

Position location

Position place

Europe, Italy, Lombardia, Milano

Location

Candidate criteria

Minimum level of education required

MASTER'S DEGREE

Years of experience in similar position

Senior (more than 10 years of experience)

Languages

English (Fluent)