Informations générales

Entité de rattachement

GEODIS est un leader mondial du transport et de la logistique, reconnu pour son expertise sur l'ensemble de la supply chain. Partenaire de croissance de ses clients, GEODIS intervient sur cinq métiers : l'optimisation de la chaîne d'approvisionnement, le Freight Forwarding, la logistique contractuelle, la distribution & l'express et le transport routier. Avec un réseau mondial couvrant près de 170 pays et plus de 53 000 collaborateurs, GEODIS se classe au sixième rang mondial de son secteur. En 2023, GEODIS a réalisé un chiffre d'affaires de 11,6 milliards d'euros. GEODIS est une société du groupe SNCF.  
Ce poste est également ouvert à toute personne reconnue travailleur handicapé  

Référence

2024-13003  

Line Of Business

FREIGHT MANAGEMENT

Description du poste

Type de contrat

CDI-Temps plein

Fonction

Activités Opérationnelles - Affrètement

Intitulé du poste

Supply Chain Coordinator H/F

Description de la mission

•Managing customer orders, planning and execution and arranging deliveries by choosing the best option from contractual carriers/vendors based on balanced price/value/delivery time.

•Responsible for follow up the customer orders and upgrade and downgrade proposed Mode of transport and service level, in any stage of the process in order to ensure planned or changed delivery time by using most cost-efficient MOT.

•Control and issue the order to carrier which route, MOT, cost and urgency carrier should use.

•Ensuring orders with automated carrier selection match customer set-up.
•Providing timely update and proactively communicating with a client and all other parties in the process on agreed milestones/business events/ order status/ potential delay and option to mitigate delay.

•Following-up on deliveries and shipments, updating systems and reports and keeping customer updated on requests in line with respective customer agreement.

•Ensuring continued information flow between carriers/vendors/suppliers/ warehouse and customers.

•Handling communication between supplier/vendor and customer and ensuring replies are given within agreed timeline.

•Following-up on transport defects and ensuring root-causes and actions are documented with timeline.

•Operational validation of orders for invoicing and assist finance on invoice verification.

•Special preparation and lead during high peak seasons, Month End (ME), Quarter End (QE) and Year End (YE), highlighting logistics supplier cut-offs and providing reports/visibility.

•Managing exceptions/claims/escalations/vendor engagement and relevant databases or systems participating on daily/weekly/monthly follow-up calls in order to resolve them within expected agreed service level or to eliminate delays.

•Obtaining quote from suppliers to support customs ad hoc requests and managing ad hoc process.

•Communicating status of performance result to the agreed parties, internal/external.

•Communicating with Client/Supplier/Vendor when required to fulfil the tasks or manage escalation.

•Reporting any deviations following the agreed process.

•Support internal/external parties/departments/institutions with relevant documentation for related audits and business control upon request.

•Training team members within his/her scope of work.

•Complying with and implementing within his/her scope of work company's and clients' policies and procedures and standards.

•Taking actions in order to provide added value and optimize supply chain processes within group, company and client in order to achieve satisfactory service.

Profil du candidat

Minimum requirements: Advanced English knowledge; Advanced MS Office.

Temps de travail en %

100

Lieu de prise de service

Lieu de prise de service

Europe

Ville(s)

Critères candidat

Niveau d'études min. requis

BAC+4 / MAITRISE / MASTER(1)

Niveau d'expérience dans la fonction

Confirmé (5 à 10 ans d'expérience)