General information

Legal entity

GEODIS is a leading global logistics provider acknowledged for its expertise across all aspects of the supply chain. As a growth partner to its clients, GEODIS specializes in five lines of business: Supply Chain Optimization, Global Freight Forwarding, Global Contract Logistics, Distribution & Express, and European Road Network. With a global network spanning nearly 166 countries and more than 49, 720 employees, GEODIS is ranked no. 6 in its sector across the world. In 2024, GEODIS generated €11.3 billion in revenue. GEODIS is a company owned by SNCF Group. 
This position is also open to anyone recognized as a disabled worker.  

Reference

2026-17911  

Line Of Business

FREIGHT MANAGEMENT

Position description

Type of assignment

Full-time Regular

Function

Support function - Sales

Job title

Sales Apprentice M/F

Position requirements and constraints (working hours…)

Monday to Friday 37.5 hours per week

Job description

Freight Forwarding supplies and combines freight services, information management and value-added services into integrated solutions. As part of the GEODIS Group, the Freight Forwarding division supports GEODIS' capacity to offer customers one partner to support all their supply chain challenges on a global scale.
The Business Development line of business is the commercial driver of GEODIS. The purpose of the department is to attract new customers and retain and grow existing customers. This includes increasing the number of clients in all GEODIS Freight Forwarding customer segments.
The Commercial and Business Support department within the Business Development function is accountable for specific support activities to GEODIS Freight Forwarding commercial owners in Business Development, product, and the branch managers.
The Inside Sales Team is responsible for growing new business as well as servicing, retaining and growing the country's national portfolio.
• Reporting to the Sales Director.
• Based at LHR Office.
• Full time, 5 days (Monday-Friday) 37.5hrs per week.
• Hours to be determined with Sales Director for best coverage.
• No Direct Reports
Key Activities / Accountabilities:
Business Development Strategy
• Participation in the creation, development, and execution of the Business Development strategy within the Commercial & Business Support function.
• Identify and report optimization possibilities in approach, processes and policies.
• Act as ambassador of the strategy within the network.
• Model the company values in day-to-day interaction internally and externally.
• Support both sales and branches in achieving their respective business objectives in the most efficient and effective way possible.
• Upgrade customer accounts to BDM level subject to expected revenue when required.
Qualification and Support of new accounts:
• Telesales qualification of new prospects.
• Profiling of the new customers based on size, vertical market and buying behaviour.
• Documenting required information and actions taken in CRM.
• Assisting sales with making appointments with customers where appropriate.
• Support credit checks for new customers prior to submitting quotations, in line with management policy.
• Provide quotes to customers/prospects within your portfolio.
• Handle customer commercial questions (technical, pricing, invoices, consulting).
• Identify new business opportunities.
• Qualify all new sales leads received from region/group.
Portfolio Management:
• Plan specific activities to ensure realization of the Sales targets.
• Continuously monitor own performance against CRM KPI's.
• Identify cross selling opportunities and communicate same to the corresponding department.
• Identify and capitalize on new opportunities.
• Review and update customer tariffs as and when necessary to protect profitability.
• Ensure SOP's being in place to safeguard

Applicant's profile

Preferred experience and knowledge:
• Experience in B2B telesales.
• Experience in freight forwarding and logistics industry.
• Good communication / tele sales and negotiation skills.
• Customer Satisfaction mind set.
• Strong numeracy skills.
• Good knowledge of freight products and processes (Import and Export, Air, Sea and Road).
• Good communication / telemarketing and negotiation skills.
• Fully PC literate and able to use various platforms and software.
• Customer Satisfaction and entrepreneurial mind set.
• Fluent in written and spoken English.
• A high level of customer service.
Training in first 12 months (mandatory)
• Induction to GEODIS Freight Forwarding
• Global Sales Process (GSP)
• Selling skills – telesales
• CRM
• Knowledge of GEODIS Freight Forwarding's products and service building blocks.
• GEODIS Freight Forwarding customer classification and segmentation criteria.
• Communication skills.
• Communication & negotiation skills.
Required Behavioural Competencies:
Teamwork The ability and willingness to use emotional intelligence to interact at all levels, to promote collaboration and sustain relationship with business partners to influence business results and to find the approach that seeks a win-win.
Adaptability The ability to adapt to and work effectively within a variety of situations, and with various individuals or groups.
Customer Service focus The ability and the desire to respond to questions, meet wishes and requirements of internal and external customers by finding out, recognizing and understanding their needs and building up a long-term relationship.
Business Acumen The understanding of the business, industry principles and overall performance, in terms of the finance and profitability measures. Ability to apply this understanding to achieve results and to increase the performance and profitability of the company.
Initiative The ability to recognize opportunities, possibilities or threats and respond (pro-actively) to them effectively.
Job specific Negotiation, buying, selling.

Working time (%)

100

Position location

Position place

Europe, United Kingdom, England, Hounslow

Location

Candidate criteria

Years of experience in similar position

Junior (1 to 5 years of experience)