General information

Legal entity

GEODIS is a leading global logistics provider acknowledged for its expertise across all aspects of the supply chain. As a growth partner to its clients, GEODIS specializes in five lines of business: Supply Chain Optimization, Global Freight Forwarding, Global Contract Logistics, Distribution & Express, and European Road Network. With a global network spanning nearly 166 countries and more than 49, 720 employees, GEODIS is ranked no. 6 in its sector across the world. In 2024, GEODIS generated €11.3 billion in revenue. GEODIS is a company owned by SNCF Group. 
This position is also open to anyone recognized as a disabled worker.  

Reference

2026-18107  

Line Of Business

FREIGHT MANAGEMENT

Position description

Type of assignment

Full-time Regular

Function

Support function - Business Excellence

Job title

Process Project Manager (BPM) M/F

Position requirements and constraints (working hours…)

 Irregular International business travel
 Irregular working hours associated with business travel

Job description

Process Design and Alignment:

 Collaborate with process team stream leads to define, document, and maintain standardised core processes adopted across the network.
 Analyse existing processes to identify tasks suitable for offshoring to BPO and for automation via AI agents.
 Refine and document processes to support the transition to a single-user-per-file operational model.
 Screening of existing and new SOPs, challenging specifics and eliminating elements that deviate from our core process without impacting customer experience
 Liaising with FF Customer Solutions teams where deviations from the core process are identified, and need to be retained for the customer
 Alongside Tech team, build a Job File Transport model that is outside of CargoWise


Transition Management:

 Coordinate with relevant BPO representatives and country stakeholders to ensure seamless handover of activities, including knowledge transfer and change management.
 Work closely with technical teams to provide clear specifications and requirements for process elements to be automated by AI agents.
 Maintain comprehensive process documentation, updating it as processes evolve during and after handover.

Monitoring & Continuous Improvement:

 Define success criteria for each process element and establish monitoring tools to track progress, adoption, and ROI.
 Collect and analyse data on new and existing processes (using tools such as NextGen and BI platforms) to support informed decision-making and drive continuous improvement.
 Support the reduction of duplicate data entry between export and import processes in collaboration with BPO teams.
 Work with BPO management and DHO BE teams to ensure adoption of the initiatives


CargoWise & Technology Integration:

 Stay abreast of new features released by WiseTech (CargoWise) and assess their applicability to current processes.
 Participate in the validation and testing of new CargoWise features or enhancements, providing feedback to the Applications Manager.
 Identify and support the implementation of process improvements leveraging CargoWise and other operational tools.


System & Tool Enhancement:

 Contribute to the evaluation and rollout of new or improved operational systems and tools.
 Test new features for compatibility and user experience; propose enhancements to improve productivity.
 Ensure all changes are reflected in related documentation and support effective user adoption.


Collaboration & Communication:

 Maintain proactive communication with process owners, stream leads, BPO, and technical teams to ensure alignment on compliance, process changes, and technology updates.
 Share best practices and foster a culture of continuous improvement across the network.

Applicant's profile

 Academic working and thinking level
 In depth knowledge of Freight Forwarding processes & systems
 Business Process Improvement/Business Consultancy
 In depth knowledge of operational system (CargoWise One)
 International Business experience
 Fluent in English (written and verbal)

Working time (%)

100

Position location

Position place

Africa, South Africa

Location

Candidate criteria

Minimum level of education required

HIGH/SECONDARY SCHOOL DEGREE

Years of experience in similar position

Confirmed (5 to 10 years of experience)