General information

Legal entity

GEODIS is a leading global logistics provider acknowledged for its expertise across all aspects of the supply chain. As a growth partner to its clients, GEODIS specializes in five lines of business: Supply Chain Optimization, Global Freight Forwarding, Global Contract Logistics, Distribution & Express, and European Road Network. With a global network spanning nearly 170 countries and more than 53, 000 employees, GEODIS is ranked no. 6 in its sector across the world. In 2023, GEODIS generated €11.6 billion in revenue. GEODIS is a company owned by SNCF Group. 
This position is also open to anyone recognized as a disabled worker.  

Reference

2024-13927  

Position description

Type of assignment

Full-time Regular

Function

Operational activities - Customer Service

Job title

Customer Service Representative M/F

Job description

• Maintain active communication with customers to notify them the status of their cargo
• Provide exceptional service to internal and external customers
• Maintain active communication with suppliers to ensure all operational activities for road freight are completed on a timely basis
• Proactively monitor the operation to avoid unexpected delays
• Ensure all KPI´s of the operation are accomplished

Applicant's profile

• Bachelor´s Degree
• Languages: English (fluent)
• At least 3 years of experience working with similar responsibilities
• Experience coordinating Road Freight operations for import/export in a Freight Forwarder

Position location

Position place

America, Mexico, Distrito Federal

Location

Candidate criteria

Minimum level of education required

BACHELOR'S DEGREE

Years of experience in similar position

Junior (1 to 5 years of experience)

Languages

English (Fluent)