General information
Legal entity
GEODIS is a leading global logistics provider acknowledged for its expertise across all aspects of the supply chain. As a growth partner to its clients, GEODIS specializes in five lines of business: Supply Chain Optimization, Global Freight Forwarding, Global Contract Logistics, Distribution & Express, and European Road Network. With a global network spanning nearly 166 countries and more than 49, 720 employees, GEODIS is ranked no. 6 in its sector across the world. In 2024, GEODIS generated €11.3 billion in revenue. GEODIS is a company owned by SNCF Group.
This position is also open to anyone recognized as a disabled worker.
Reference
2026-18112
Line Of Business
SUPPLY CHAIN OPTIMIZATION
Position description
Type of assignment
Full-time Regular
Function
Operational activities - Customs & Foreign Trade Compliance
Job title
Customs Operations Specialist - Customs hub M/F
Job description
Preparing, reviewing, and submitting customs documentation, including import/export declarations and duty calculations, ensuring compliance with all applicable laws and regulations.
• Acting as a liaison with clients to gather necessary documents and information for customs clearance, providing guidance on regulatory requirements.
• Archiving documentation and maintain B and S files
• Conducting regular audits of customs entries to identify and rectify discrepancies, ensuring accuracy and compliance.
• Providing guidance and support to junior team members in managing routine customs operations and assist in complex issues as needed.
• Coordinating with internal and external stakeholders to ensure timely clearance and delivery of goods.
• Maintaining strong relationships with customs authorities and other regulatory bodies to facilitate smooth operations.
• Managing timeline and any other issue as agreed with client to meet defined deadlines and ensure smooth timely validation process and communication in an agreed management system
• Identifying issues and report operational process defects to a responsible stakeholder for resolution.
• Monitoring accuracy of process via regular internal checks and internal KPI's
• Liaising with client's service providers to ensure timely submission of documentation and evidence to provide to support client's validation testing and elimination of root cause of incorrect test results
• Supporting clients in any internal or external audit related to services in scope and direct audit requests to proper stakeholder, validating data and/or documentation received before responding to client
• Supporting management system for each engagement
• Updating company's and clients' systems timely and with relevant documentation
• During audits, providing information requested in a timely manner
• Ensuring that once agreed with client, any statistical reports filed to government agencies or for client internal purposes are consolidated and reported
• Reporting
• Communicating status of performance result to the agreed parties, internal/external and support internal/external parties/departments/institutions with relevant documentation for related topics
• Reporting any deviations occurring in the agreed process
• Providing and ensuring transfer of knowledge/ training for other and new team members in the scope
• Comply with and implement within scope of work all company's and clients' and any institution's standards, policies and procedures
• Taking actions in order to provide added value and optimize supply chain processes within group, company
Applicant's profile
Fluent English (Advanced Level) – both written and spoken
Experience in customs clearance operations, preferably working as a Customs Declarant, Import Specialist, or Trade Compliance Specialist
Strong knowledge of Serbian and European customs regulations
Advanced MS Excel skills, including data analysis and reporting
Familiarity with OCR technology for document processing
Experience working with CargoWise or similar customs management platforms
Ability to work with European customs systems such as Fiton, LSP, ASM Sequoia, EMMA, and Stream (experience with other systems is an advantage)
Preferred Experience:
Two to five years of experience in a similar customs/trade compliance role
Experience handling audits and compliance testing related to trade and import/export regulations
Familiarity with tariff classification, valuation, and preferential trade agreements
Working time (%)
100
Position location
Position place
Europe
Location
Belgrade
Candidate criteria
Minimum level of education required
HIGH/SECONDARY SCHOOL DEGREE
Years of experience in similar position
Confirmed (5 to 10 years of experience)
