2026-18040 - Field Sales Manager M/F

Wed, 23 Sep 2026 22:19:58 Z

Berufsprofil : Support function/Business Development
Vertragsart : Unbefristet – Vollzeit
Beschreibung der Stelle :
• Contact and develop standard service accounts, using the Sales Goals and Activity Plan (SGAP) as the starting point, • Focus on standard selling of services using the tools in GSP • Plan and make sales calls by visits, phone calls and direct mail, to both new prospects and existing customers • Document and distribute internally relevant customer information • Broad customer contact, handling customer inquiries and customer problems • Working according to GSP tools • Work closely together with sales colleagues and related functions in order to maximize sales potentials and help meet the total organisation's business goals • Handling complaints and trouble shooting

• Aggressive on the market • Ability to create development opportunities • Ability to use time efficiently • Open-minded, good communicator - aware of differences, culturally and otherwise and ability to use this knowledge • Curious • Self motivated and capable of handing many tasks simultaneously • Strong people skills • Results-oriented – is motivated by achieving good results
Ort : Durban
Mindestanforderungen Ausbildungsniveau : Mittlere Reife

2026-18107 - Process Project Manager (BPM) M/F

Wed, 02 Sep 2026 11:21:24 Z

Berufsprofil : Support function/Innovation & Business Excellence
Vertragsart : Unbefristet – Vollzeit
Beschreibung der Stelle :
Process Design and Alignment:  Collaborate with process team stream leads to define, document, and maintain standardised core processes adopted across the network.  Analyse existing processes to identify tasks suitable for offshoring to BPO and for automation via AI agents.  Refine and document processes to support the transition to a single-user-per-file operational model.  Screening of existing and new SOPs, challenging specifics and eliminating elements that deviate from our core process without impacting customer experience  Liaising with FF Customer Solutions teams where deviations from the core process are identified, and need to be retained for the customer  Alongside Tech team, build a Job File Transport model that is outside of CargoWise Transition Management:  Coordinate with relevant BPO representatives and country stakeholders to ensure seamless handover of activities, including knowledge transfer and change management.  Work closely with technical teams to provide clear specifications and requirements for process elements to be automated by AI agents.  Maintain comprehensive process documentation, updating it as processes evolve during and after handover. Monitoring & Continuous Improvement:  Define success criteria for each process element and establish monitoring tools to track progress, adoption, and ROI.  Collect and analyse data on new and existing processes (using tools such as NextGen and BI platforms) to support informed decision-making and drive continuous improvement.  Support the reduction of duplicate data entry between export and import processes in collaboration with BPO teams.  Work with BPO management and DHO BE teams to ensure adoption of the initiatives CargoWise & Technology Integration:  Stay abreast of new features released by WiseTech (CargoWise) and assess their applicability to current processes.  Participate in the validation and testing of new CargoWise features or enhancements, providing feedback to the Applications Manager.  Identify and support the implementation of process improvements leveraging CargoWise and other operational tools. System & Tool Enhancement:  Contribute to the evaluation and rollout of new or improved operational systems and tools.  Test new features for compatibility and user experience; propose enhancements to improve productivity.  Ensure all changes are reflected in related documentation and support effective user adoption. Collaboration & Communication:  Maintain proactive communication with process owners, stream leads, BPO, and technical teams to ensure alignment on compliance, process changes, and technology updates.  Share best practices and foster a culture of continuous improvement across the network.

 Academic working and thinking level  In depth knowledge of Freight Forwarding processes & systems  Business Process Improvement/Business Consultancy  In depth knowledge of operational system (CargoWise One)  International Business experience  Fluent in English (written and verbal)
Ort : Cape Town
Mindestanforderungen Ausbildungsniveau : Abitur

RSS-Feeds der Stellenangebote - Seulement les offres à la une : Nein / Métier : Fonctions Supports / Zone géographique : Afrique

2026-18040 - Field Sales Manager M/F

2026-18107 - Process Project Manager (BPM) M/F