2026-17991 - Customs Operations Supervisor M/F

Fri, 07 Aug 2026 22:22:49 Z

Function : Operational activities/Customs & Foreign Trade Compliance
Type of assignment : Full-time Regular
Position description :
• Responsible for effective/efficient working practices with the customers. • Constantly looking to improve GW margins (reduce costs – increase profits) • All day to day operational activities for named account • Oversee and manage SLA and contracts between client and Geodis to ensure customs compliance at all times. • Responsible for extensive reporting including monthly customs reports • Execution of strategic plans to develop and maintain long-term partnership with the customer and their nominated stakeholders. • Attend meetings on and off site to develop relationship with customer and other stakeholders • Working with supply chain management teams where applicable. • Control over customer interactions in the form of volumes, revenues, and also profitability. All of these are measured on a monthly basis. • Act as the customer's ambassador internally at Geodis • Sell complete solutions and concepts in collaboration with internal colleagues and Management • Capitalise on all sales activities within the organisation • Organise and work in a project management type approach • Use cultural difference to positive effect • Keep internal organisation and Management informed of activities and customer situations • Work according to the customer and country budget targets • Contribute to development of team • Any other responsible tasks as requested by branch management

• Ability to think, plan and act strategically • Tactical approach – to visualise the next development point • Must have a holistic view of operations and be able to get results through others • Multi-modal know-how • Operational strength – to make it happen • Ability to create development opportunities • Able to maintain a high energy and activity level • Has a strategic view of the business and acts internally to optimise it. Have authority to make decisions with the Line Manager. • Has the ability to create stable relationships and maintain them on a long-term basis • Strong and effective time-management ability • Open-minded, good communicator – verbally as well as written • Curious – is aware of differences, culturally and otherwise and has ability to use this knowledge and act upon it • Self motivated, committed and capable of handling many tasks simultaneously • Strong people skills • Results-oriented – is motivated by achieving good results
Location : London Heathrow

2026-17911 - Sales Apprentice M/F

Thu, 23 Jul 2026 08:35:29 Z

Function : Support function/Sales
Type of assignment : Full-time Regular
Position description :
Freight Forwarding supplies and combines freight services, information management and value-added services into integrated solutions. As part of the GEODIS Group, the Freight Forwarding division supports GEODIS' capacity to offer customers one partner to support all their supply chain challenges on a global scale. The Business Development line of business is the commercial driver of GEODIS. The purpose of the department is to attract new customers and retain and grow existing customers. This includes increasing the number of clients in all GEODIS Freight Forwarding customer segments. The Commercial and Business Support department within the Business Development function is accountable for specific support activities to GEODIS Freight Forwarding commercial owners in Business Development, product, and the branch managers. The Inside Sales Team is responsible for growing new business as well as servicing, retaining and growing the country's national portfolio. • Reporting to the Sales Director. • Based at LHR Office. • Full time, 5 days (Monday-Friday) 37.5hrs per week. • Hours to be determined with Sales Director for best coverage. • No Direct Reports Key Activities / Accountabilities: Business Development Strategy • Participation in the creation, development, and execution of the Business Development strategy within the Commercial & Business Support function. • Identify and report optimization possibilities in approach, processes and policies. • Act as ambassador of the strategy within the network. • Model the company values in day-to-day interaction internally and externally. • Support both sales and branches in achieving their respective business objectives in the most efficient and effective way possible. • Upgrade customer accounts to BDM level subject to expected revenue when required. Qualification and Support of new accounts: • Telesales qualification of new prospects. • Profiling of the new customers based on size, vertical market and buying behaviour. • Documenting required information and actions taken in CRM. • Assisting sales with making appointments with customers where appropriate. • Support credit checks for new customers prior to submitting quotations, in line with management policy. • Provide quotes to customers/prospects within your portfolio. • Handle customer commercial questions (technical, pricing, invoices, consulting). • Identify new business opportunities. • Qualify all new sales leads received from region/group. Portfolio Management: • Plan specific activities to ensure realization of the Sales targets. • Continuously monitor own performance against CRM KPI's. • Identify cross selling opportunities and communicate same to the corresponding department. • Identify and capitalize on new opportunities. • Review and update customer tariffs as and when necessary to protect profitability. • Ensure SOP's being in place to safeguard

Preferred experience and knowledge: • Experience in B2B telesales. • Experience in freight forwarding and logistics industry. • Good communication / tele sales and negotiation skills. • Customer Satisfaction mind set. • Strong numeracy skills. • Good knowledge of freight products and processes (Import and Export, Air, Sea and Road). • Good communication / telemarketing and negotiation skills. • Fully PC literate and able to use various platforms and software. • Customer Satisfaction and entrepreneurial mind set. • Fluent in written and spoken English. • A high level of customer service. Training in first 12 months (mandatory) • Induction to GEODIS Freight Forwarding • Global Sales Process (GSP) • Selling skills – telesales • CRM • Knowledge of GEODIS Freight Forwarding's products and service building blocks. • GEODIS Freight Forwarding customer classification and segmentation criteria. • Communication skills. • Communication & negotiation skills. Required Behavioural Competencies: Teamwork The ability and willingness to use emotional intelligence to interact at all levels, to promote collaboration and sustain relationship with business partners to influence business results and to find the approach that seeks a win-win. Adaptability The ability to adapt to and work effectively within a variety of situations, and with various individuals or groups. Customer Service focus The ability and the desire to respond to questions, meet wishes and requirements of internal and external customers by finding out, recognizing and understanding their needs and building up a long-term relationship. Business Acumen The understanding of the business, industry principles and overall performance, in terms of the finance and profitability measures. Ability to apply this understanding to achieve results and to increase the performance and profitability of the company. Initiative The ability to recognize opportunities, possibilities or threats and respond (pro-actively) to them effectively. Job specific Negotiation, buying, selling.
Location : LHR

RSS export of vacancies - Seulement les offres à la une : No / Entité de rattachement : Legal entity-->GEODIS-->UNITED KINGDOM-->GEODIS FF United Kingdom Ltd

2026-17991 - Customs Operations Supervisor M/F

2026-17911 - Sales Apprentice M/F