RSS-Feeds der Stellenangebote - Seulement les offres à la une : Nein / Entité de rattachement : Legal entity-->GEODIS-->INDIA-->GEODIS India Pvt Ltd, Legal entity-->GEODIS-->TAIWAN, PROVINCE OF CHINA

2026-17648 - L2 Process Support Specialist M/F

Thu, 11 Jun 2026 14:21:17 Z

Berufsprofil : Support function/IT Support Services
Vertragsart : Unbefristet – Vollzeit
Beschreibung der Stelle :
• Provide support on TMS to users, in line with OPS policies and business needs in order to ensure an optimized utilization of our Operational TMS, Rate and bidding application. • Ensure an optimized utilization of our Operational TMS, and our GFF inhouse Rate and bidding applications by providing the support to users, supporting the deployment of new functionalities, performing (re) training on specific functionalities, identify opportunities for process improvements and drive best practice sharing. • Analysis, classification and solve Incidents related to our TMS system. • Review the approval tests on functionality of new versions provided by our software supplier • Provide TMS application support on global scale • To promote in the L2 members to Identify TMS and helpdesk application training needs. • Review the schedule for the Global and country specific trainings • Work closely with team members, Key Users (Level 1 Support), application specialists (Level 3) and TMS vendor (Level 4) for incident issues • Support of local country key-users on how to use the TMS • Assist with the creation of solutions for IT Incidents and/or monitor progress while escalated to higher level support groups • Evaluate effectiveness of training and provides feedback on improvement possibilities • Monitor quality of system utilization by users, in line with policies and standards, and initiate corrective and escalate actions if needed to ensure an optimized utilization of our Operational TMS • Administer ticket handling records aligning time response with the Team • Administer, analyse and report testing results to System Administrator Manager • Administer and report the issues to countries • Administer and report the Accreditation process to countries • Administer and report the KPI's GSDM report to System Administrator Manager • Administer OPS documentation in Intranet • Analyse and classification of IT Incidents of our TMS for all enabled countries and Geodis companies • Administer the documentation of IT Incidents in the helpdesk ticket system, tracking of problem solving and controlling of the service quality development • Major Incident Management and communication • Participate in Testing. • Create reports and comply to SLA and KPI for organization. Candidate will be required to work in irregular shifts including Night shifts and occasional support on weekends to support the major changes and releases.

Overall Experience between 5- 7 years (Business background 3 years' experience in logistics and forwarding or an IT background with 3 experiences in support of logistics systems). Mandate certification Cargowise Certified Professional Candidate will be required to work in irregular shifts including Night shifts and occasional support on weekends to support the major changes and releases.
Ort : Delhi NCR, Geodis gurgaon office
Mindestanforderungen Ausbildungsniveau : Bachelor
Sprache / Level :
English : Fließend

2025-16017 - Sea Export Specialist, Taiwan M/F

Wed, 13 Aug 2025 07:35:34 Z

Berufsprofil : Operationnal activities/Freight Management
Vertragsart : Unbefristet – Vollzeit
Beschreibung der Stelle :
1. Responsible for creating jobs in the control system, arranging all documents, and managing daily handling tasks. This includes creating and printing House Bills of Lading (HBL), scanning, and filing documents in both physical and digital records. Proper documentation filing is ensured when each shipment is completed. 2. Ensure that all jobs are continuously monitored, with costs and selling figures accurately and timely updated in the system. All event data must be updated correctly in the CW1 system. 3. Responsible for completing all documentation tasks for export shipments in accordance with Standard Operating Procedures (SOP) and Key Performance Indicators (KPIs). This ensures operational excellence through high-quality shipment management and export services. 4. Maintain SOPs and customer profiles, including key contacts, special requirements, contract rates, and preferred routings/services/carriers. 5. Collaborate with operators by proactively providing information, knowledge, solutions, and alternatives to enhance customer satisfaction. Resolve billing discrepancies and discrepancies against client SOPs. 6. Work with sales on account implementation to ensure a smooth transition from sales to operations. Ensure accurate and timely billing for clients and vendors. Meet KPI standards in accordance with the company's procedures. 7. Support and resolve claims and disputes, communicating discrepancies or issues to the team manager when necessary. 8. Ad-hoc Duties: Perform any other ad-hoc work instructions or administrative duties from the manager. Special Activities: 1. Handle Cross Trade Billing tasks. 2. Act as a Trainer for the CW1 system. 3. Follow up on IRIS reports. 4. Manage Ralph Lauren USA Customer Service and Documentation processes. 5. Handle documentation specific to Brazil. 6. Manage certain Trade Lanes for Customer Service and Documentation Processes.

1. Completion of high school education or higher qualifications. 2. At least 3 years of experience in documentation management. 3. Strong computer skills, including proficiency in Outlook, Excel, and Word, and a high typing speed with accuracy. 4. Strong communication and interpersonal skills. 5. Strong problem-solving abilities and self-motivation with the capacity to make independent decisions when needed. 6. Ability to manage emotions effectively and maintain strong interpersonal relationships. 7. Excellent customer service attitude, willingness to embrace challenges, and resilience to perform effectively under pressure. 8. Good command of English and the local language, with good verbal and written communication skills in English.
Ort : GWTW FF - TAIPEI 3PL
Mindestanforderungen Ausbildungsniveau : Mittlere Reife
Sprache / Level :
Chinese : Fließend
Sprache / Level :
English : Fließend

2025-15910 - Field Sales Manager, Taiwan M/F

Fri, 18 Jul 2025 08:47:19 Z

Berufsprofil : Support function/Business Development
Vertragsart : Unbefristet – Vollzeit
Beschreibung der Stelle :
1. Deliver GP Budgets to the Territory 2. Develop and implement strategic plans to ensure personal and group success, aligning with overall company goals. 3. Identify, establish, and nurture strong relationships with clients within the territory, focusing on those who meet our preferred client criteria 4. Engage and build commitment from the client base and key stakeholders, both internally and externally 5. Meet FaceTime targets through strategic visits, phone calls, and direct mail campaigns, engaging both new prospects and existing customers 6. Develop and maintain a robust pipeline of opportunities that surpass territory budgets and hit rates, ensuring sustainable growth 7. Promptly capture and track opportunities in CRM systems, ensuring accurate and up-to-date records 8. Utilize GEODIS Selling processes to fully understand clients' needs and stay informed about market development (new sailings/routings/solutions), providing innovative solutions that enhance clients' supply chains 9. Thoroughly document and share relevant customer information internally to support team collaboration 10. Proactively contact customers to address inquiries and resolve issues, ensuring high levels of customer satisfaction 11. Adhere to GSP (Global Sales Process) tools and methodologies to optimize sales performance 12. Work closely together with sales colleagues and related functions to maximize sales potentials and help meet the total organization's business goals 13. Handle complaints and troubleshoot issues efficiently, ensuring swift resolution and maintaining client trust

1. Minimum of 3 years' experience with a proven sales record 2. Strong sales experience and working knowledge of the international trade, transportation, and logistics industry 3. Familiarity with financial aspects of the local economy, international market conditions and trends, and international business issues, including currency factors and cultural differences 4. Proficient computer skills, including familiarity with Microsoft Office and related software 5. Fluent in the local language and proficient in English; additional language skills are advantageous for managing customer and other contacts 6. Effective presentation skills, comfortable with presenting to small groups of 2-3 people 7. Understanding of company goals and strategies
Ort : GWTW FF - TAIPEI 3PL
Mindestanforderungen Ausbildungsniveau : Bachelor
Sprache / Level :
Chinese : Fließend
Sprache / Level :
English : Fließend

2024-13360 - Customs Document Control Compliance Specialist M/F

Fri, 05 Apr 2024 08:08:09 Z

Berufsprofil : Operationnal activities/Custom Clearance
Vertragsart : Unbefristet – Vollzeit
Beschreibung der Stelle :
KEY RESPONSIBILITIES: This position is responsible for the following activities, in compliance with regional and company guidelines: The scope of the tests covers operations managed by Customer's service providers (LLPs, LSPs etc.), who will provide supporting documentation and evidence to support the testing process. The tests are named: • Imports • Exports • Classification • Post Entry Adjustments (PEA) Analysis The compliance testing includes also the following activities: • Obtain universe and supporting documentation from operation team • Perform compliance tests according to test requirement • Report operational process defects to the responsible LSP/Vendors for root cause analysis and follow up remediation with operation team. • Report compliance testing results to Customer on a periodic basis • Act as a responsible party for test results communication and error remediation with Geodis operation and client control tower. • Provide Customer all data and/or documentation required to support the monthly validation of compliance testing. • Support Customer in taking action to eliminate the root cause of all incorrect test results identified during validation by Customer (incorrect test result = Geodis failed to identify a defect which was subsequently identified during validation by Customer). • Support periodic Customer internal and Government audits and reviews as mutually agreed with Customer, relating only to activities performed by the Geodis in OMS Trade Compliance Support. • Provide analytic reports for test related per request of internal customer and external customer.

DESIRED MINIMUM PERSONAL REQUIREMENTS: Education: • University or College Degree • Logistics/Supply chain/International Trade background preferred • Ocean Freight Experience is an added advantage Language: • English Proficiency in reading, writing and speaking Essential Skills and abilities: a) Integrity b) Good sense of risk management from operation process perspective c) Experience in coordination with all the countries / cultures d) Timely/Quality execution of tasks assigned e) Good internal and external communication f) Strong analytical skill, understand data collection, statistics g) Experienced in excel h) Good in self-motivation, sustain pressure during multiple tasks and challenge Experience (specify minimum periods):  2+ year experience in logistics operation (prefer in CFS Activity, FMCG, warehousing, import/export, transport)  Internal control/business control/risk management/audit experience is preferred  2 years above experience in a multicultural environment within global organisation OTHER REQUIREMENTS / POINTS TO NOTE: • Passion for the business • Trustworthiness • Security sense • Asset Protection Awareness • Taking ownership
Ort : Bangalore
Mindestanforderungen Ausbildungsniveau : Bachelor