Export RSS des offres - Seulement les offres à la une : Non / Entité de rattachement : Legal entity-->GEODIS-->CZECH REPUBLIC, Legal entity-->GEODIS-->FRANCE-->GEODIS D&E Lille Express, Legal entity-->GEODIS-->SWITZERLAND-->GEODIS Freight Forwarding Switzerland AG, Legal entity-->GEODIS-->THAILAND

2026-18298 - Responsable Service Relation Clients H/F

Wed, 30 Sep 2026 22:22:07 Z

Fonction : Activités Opérationnelles/Relations Clients
Type de contrat : CDI-Temps plein
Description du poste :
Rattaché(e) au Directeur de l'agence, vous pilotez et animez la Relation Clients dans votre agence. Vous aurez pour principales missions de : - Pérenniser la relation avec les clients existants, tout en préservant les intérêts de l'entreprise; - Contribuer au développement commercial (développement des clients existants ou acquisition de nouveaux clients) en faisant du Service clients un levier de différenciation face à la concurrence; - Piloter l'adéquation des moyens humains et matériels aux besoins de l'activité en anticipant les plannings matériels et collaborateurs ; - S'assurer du développement des compétences de l'équipe (feedback, coaching, conseils de formation…) et s'assurer de la continuité de l'activité (identification de back up…).; - Animer, mobiliser et motiver l'équipe; - Accompagner la montée en compétence des chargés de Relation Client dans le respect des process et de notre guide métier - Analyser et optimiser l'ensemble des indicateurs de votre activité (qualité, productivité, rentabilité), en assurer le reporting auprès de votre management; - Être garant(e) de l'efficacité de traitement des activités administratives ; - Définir le niveau de supervision des clients : suivi de la qualité rendue, niveau de reporting, dans le respect des circuits décisionnels en vigueur en lien avec le commerce et le Directeur d'agence; - Se montrer force de proposition sur les actions qualité et les actions correctives; - Contribuer aux Audits qualité des processus Service relation client réalisés avec le responsable service client régional, mettre en place les éventuelles actions correctives et en assurer le suivi; - Être garant(e) de la qualité de la relation client dans votre service; - Participer aux réunions clients, en lien avec le commerce; - Être garant(e) de la qualité du reporting fait au client et produire, le cas échéant, les bilans qualité;

Doté(e) d'un très bon relationnel, vous avez le sens du service client. Votre capacité à manager et votre aisance relationnelle sont des atouts pour réussir à ce poste. Vous êtes reconnu(e) pour votre autonomie, votre orientation résultats, votre capacité d'analyse et votre force de proposition. Vous avez une bonne maitrise des outils informatiques. Treizième mois sous conditions, Titres restaurant, Accord de Participation, activités sociales et culturelles du CSE.
Ville(s) : Sainghin-en-Mélantois
Niveau d'études min. requis : BAC

2026-18192 - Freight Forwarding Trainee

Thu, 10 Sep 2026 11:52:47 Z

Fonction : Activités Opérationnelles/Affrètement
Type de contrat : Contrat d'apprentissage
Description du poste :
Main Tasks of an Apprentice/Trainee (Kauffrau/Kaufmann EFZ): Administrative and Organizational Support: Perform general administrative tasks such as managing documents, organizing schedules, handling correspondence, and supporting daily office operations. Application of Business Software and Digital Tools: Use standard business applications (e.g., MS Office, databases, content management systems), maintain digital files and data, and ensure adherence to data security and privacy regulations. Communication and Customer Service: Communicate professionally with customers, suppliers, and internal stakeholders (via phone, email, and in person), handle inquiries, provide information, and assist in resolving issues. Operational Tasks for Air, Road, and Sea Freight Shipments: Support the organization, coordination, and tracking of air, road, and sea freight shipments; prepare and check shipping documents; assist with bookings and scheduling; and ensure compliance with relevant regulations. Project and Teamwork Participation: Collaborate in teams, contribute to project work, help plan and implement small events or initiatives, and continuously develop professional and social skills through practical assignments and school projects.

Completed 9 years of Compulsory School Fluent German & English
Ville(s) : Thurgauerstrasse 136 8152 Opfikon (Glattpark), Switzerland
Niveau d'études min. requis : BAC

2026-17528 - Q&HSE Officer M/W

Mon, 31 Aug 2026 12:06:25 Z

Fonction : Activités Opérationnelles/Qualité opérationnelle,HSE et Sûreté
Type de contrat : CDI-Temps plein
Description du poste :
Based in Czech Republic, in Pribram, as the QHSE Officer across our sites in Slovakia and Czech Republic, you will be responsible for ensuring compliance, continuous improvement, and employee engagement in all matters related to Quality, Health, Safety, Security, Environment (QHSE), as well as Corporate Social Responsibility (CSR). You will work closely with site directors and operational teams to promote a safe, sustainable, and socially responsible workplace. Main Responsibilities: • Ensure ongoing regulatory monitoring and compliance for all HSE matters. • Oversee and annually update HSE risk assessments; support Site Directors in implementing corrective action plans. • Define and optimize processes to ensure compliance with relevant HSE regulations and standards. • Ensure the coordination of local QHSE Management Systems to maintain ISO 9001 and ISO 14001 certifications and drive their continuous improvement. • Coordinate the implementation, monitoring, and evaluation of key QHSE performance indicators. • Lead the preparation and follow-up of QHSE audits (internal and external). • Support operational teams in analyzing workplace accidents and provide safety expertise when necessary. • Advise and support the launch of new activities requiring specialized QHSE expertise. • Drive CSR initiatives, including but not limited to: o Promoting sustainable business practices and environmental stewardship on all sites. o Coordinating CSR awareness campaigns and staff training. o Monitoring and reporting on CSR KPIs, such as carbon footprint, waste reduction, and social impact. o Engaging with local communities and stakeholders to support company social responsibility goals. o Supporting the implementation of company Diversity & Inclusion (D&I) policies.

You are a graduate for a Master in QHSE Quality, Health, Safety, Security and Environment; You have at least 3 years' experience in the QSE field, ideally with knowledge of a transport activity. Skills required : • Proven experience in QHSE management, ISO standards and regulatory compliance. • Knowledge of CSR principles and practical application in an industrial/logistics environment. • Excellent communication and coordination skills. • Ability to work collaboratively across multidisciplinary teams. English mandatory
Ville(s) : Pribram
Niveau d'études min. requis : BAC+5 / MASTER
Langue / Niveau :
Anglais : Maitrise Courante

2026-18054 - Correspondant Amélioration Qualité H/F

Wed, 26 Aug 2026 16:10:12 Z

Fonction : Activités Opérationnelles/Qualité opérationnelle,HSE et Sûreté
Type de contrat : CDI-Temps plein
Description du poste :
Au sein d'une agence d'environ 200 collaborateurs et rattaché(e) au Directeur d'Agence, vous aurez pour principales missions de : Garantir, en association avec le Directeur d'Agence, une dynamique d'amélioration continue de la performance du système de management, l'efficacité de la qualité opérationnelle, le respect de la réglementation (sécurité, environnement, via les outils de veille réglementaire) et des engagements de l'entreprise vis à vis de ses parties prenantes (clients, réseau, collaborateurs) Définir et animer, en lien avec votre management, le dispositif de pilotage du SMQ (réunions qualité, revues de direction agence, revues de processus, groupes de travail...) dans le cadre des normes et référentiels Construire et suivre un tableau de bord consolidant l'ensemble des indicateurs, en lien avec votre management Animer le dispositif d'amélioration continue des processus (rédiger et analyser les FAQ, traiter les constats d'audits, piloter la résolution des dysfonctionnements en lien avec la région le cas échéant) - S'assurer du respect de l'animation des processus par les Responsables Locaux Process (RLP) qui contrôlent leur application, en identifiant les dysfonctionnements et en construisant les plans d'actions d'amélioration. Assurer une veille permanente des évolutions internes (projets de transformation...) et externes (évolutions de la réglementation ...), analyser leurs impacts et alerter le management Garantir le respect des process frets réglementés : conformité des envois, formations des équipes… L'agence dispose de deux sites annexes situés à la Croix Bougard (à Lesquin) et au Port Fluvial de Lille. Cela implique des déplacements sur ces sites.

Vous êtes autonome, adaptable et rigoureux(se) Vous avez l'esprit d'équipe et la capacité à fédérer et à mobiliser Vous êtes doté(e) d'une bonne capacité d'analyse Vous savez gérer le temps et les priorités. Vous avez une bonne maîtrise des outils informatiques.
Ville(s) : Sainghin-en-Mélantois
Niveau d'études min. requis : BAC+2 / BTS / DUT

2026-17710 - Inside Sales M/F

Sat, 25 Jul 2026 22:19:20 Z

Fonction : Fonctions Supports/Commerce
Type de contrat : CDI-Temps plein
Description du poste :
The Inside Sales Representative for Sea, Air and Road Freight is responsible for generating sales leads, building relationships with potential clients, and securing new business to achieve revenue targets. This role involves understanding customer needs, providing tailored sea freight solutions, and promoting GEODIS's services. The Inside Sales Representative plays a crucial role in driving business growth and ensuring customer satisfaction. 1. Lead Generation: o Identify and qualify potential customers through various channels, including cold calling, email campaigns, and online research. o Develop and maintain a pipeline of leads to ensure a steady flow of sales opportunities. o Utilize CRM software to track and manage leads and sales activities. 2. Customer Engagement: o Build and maintain strong relationships with prospective and existing customers. o Conduct virtual meetings, presentations, and product demonstrations to showcase GEODIS's sea freight services. o Understand customer needs and provide tailored solutions to meet their logistics requirements. 3. Sales Conversion: o Convert leads into sales by effectively communicating the value of GEODIS's freight services. o Negotiate terms, pricing, and contracts with customers to close deals. o Achieve and exceed sales targets and performance metrics. 4. Market Analysis: o Stay informed about industry trends, market conditions, and competitive landscape. o Provide insights and feedback to the sales team and management to inform strategic decisions. o Identify opportunities for new business and market expansion. 5. Customer Service: o Ensure a high level of customer satisfaction by addressing inquiries, resolving issues, and providing timely updates. o Serve as a point of contact for customers, offering support and assistance throughout the sales process. o Maintain professional and responsive communication with customers. 6. Collaboration: o Work closely with the operations and logistics teams to ensure seamless service delivery. o Collaborate with marketing and other departments to develop sales strategies and promotional materials. o Participate in team meetings and contribute to sales planning and strategy development. 7. Reporting and Documentation: o Prepare regular sales reports and forecasts for management review. o Maintain accurate and up-to-date records of sales activities, customer interactions, and transactions. o Ensure compliance with company policies and industry regulations. 8. Healthcare Activities: o Act as a contact of competence for health care customers. o Ensure that all transport operations are conducted in line with WHO TRS 957 and EU GDP Guidelines (2013/C 343/01).

REQUIREMENTS : • A minimum of five years of freight forwarding experience, with extensive knowledge and expertise in Air and Ocean Freight Operations; experience in Road Freight Operations is considered an asset. • GDP experience very desirable • Self-motivated and ability to work autonomously. • Demonstrated commitment to identifying and implementing more efficient or cost-effective solutions. • Customer focused and commercially astute with a high level of communication and interpersonal skills. • Strong organizational skills including the ability to prioritize tasks, effective time management and a high level of accuracy. • Excellent communication skills, both written and verbal in German and English. French is a plus. • Ability to think out of the box, solve problems and remain calm under pressure.
Ville(s) : Thurgauerstrasse 136 8152 Opfikon (Glattpark), Switzerland
Niveau d'études min. requis : ECOLE DE COMMERCE

2023-12385 - Application Specialist M/F

Thu, 26 Mar 2026 15:07:41 Z

Fonction : Fonctions Supports/Digital & Technologie
Type de contrat : CDI-Temps plein
Description du poste :
Reporting to the Global Freight Forwarding Applications' Manager, within an international team, the application specialist's key responsibility is to document and keep an updated view of historical evolution of Registry & Security settings, workflows & documents with evidence of these having been aligned with the existing rules & principles. The main missions are : 1. Document within the TMS Application • Keeping the correct balance between coping with local requirements while minimizing the maintenance • Maintain existing documents & support worldwide requesters for new document • Investigate ways to simplify the existing set ups • Ensure that critical pieces of workflows are duly accounted for by owners of regression test plans. 2. SQL Queries - CargowiseOne Data Base • Create simple & complex queries to support requests from process, management & technical teams • Support to the business: functional team from a setting standpoint, and support internal clients from an Application standpoint 3. Maintenance of the App Monitoring Hub • Maintain the existing functionalities (Edi flows, videos usage, WiseTech Invoice) • Create new dashboard

Qualifications for the position : • Bachelor's degree in Information Technology or related field with knowledge and/or interest in Application • Usage of macros excel, SQL Queries, ... • Dev Program : Language C Required Behavioral Competencies : • Pro-active, interested and solutions oriented. • Good analytical and conceptual skills • Good communication skills
Niveau d'études min. requis : BAC+4 / MAITRISE / MASTER(1)