Export RSS des offres -

2026-17351 - First Level Support Specialist M/F

Tue, 28 Apr 2026 12:15:44 Z

Fonction : Activités Opérationnelles/4PL Operations
Type de contrat : CDI-Temps plein
Description du poste :
Position summary: Position is responsible for supporting internal and external end users in solving issues, user management, issuance of analysis and resolution using adequate company's and client's systems. • Ensuring data completeness and accuracy and data provision based on queries • Working closely with IT and business on based on development /change requests • Achieving internal and external customer satisfaction in terms of services provided, user support • Conducting preliminary and independent based on on IT issues • Addressing /perform corrective actions to solve potential issues • Reporting findings to second level support, following up till resolution, retrieving RCA from 2nd level support • Tracking incidents not addressed to Central Support to ensure closure and identifying potential structural resolution required • Ensuring EDI completeness; EDI timelines monitoring and corrective action definition • Providing education and training to local end users in both IT and process aspects • Preparing business process documentation such as desktop procedures, work instructions, user guides, etc. • Collecting and summarizing business requirements • Managing testing through setting up test environment, participating in UATs, creating scenarios and validating IT solution • Managing implementation through setting up production environment, internal and external user education and support • Interfacing with IT 2nd level support team and management in case of escalation • Communicating status of based on resolution on a regular and timely manner to all involved parties in the process and IT stakeholders • Interfacing with various operation functions to understand demands and changes • Communicating with internal/external suppliers and customers to resolve issues • Interacting with all functions to ensure external and internal customer satisfaction • Managing internal and external users' accesses and installation of IT equipment and network in cooperation with external provider • Participating in set up of company and client management systems • Providing local IT support for users through creation of users' Ids, set up of lap top • Checking systems consistency and cleaning thus keeping databases accurate • Registering queries in Ticket Management System and following up • Communicating status of performance result to the agreed parties, internal/external

Advanced MS Office Advanced English language
Ville(s) : Belgrade
Niveau d'études min. requis : BAC+4 / MAITRISE / MASTER(1)
Langue / Niveau :
Anglais : Maitrise Courante

2026-17348 - IT Infrastructure Team Leader M/F

Tue, 28 Apr 2026 12:08:44 Z

Fonction : Fonctions Supports/Digital & Technologie
Type de contrat : CDI-Temps plein
Description du poste :
Position summary The IT Infrastructure Team Leader is responsible for overseeing the design, implementation, management, and support of the organization's IT infrastructure. This includes servers, networks, storage, cloud solutions, and related technology services. The Team Leader will supervise a team of IT infrastructure specialists, ensuring the reliability, security, and scalability of infrastructure services to support business operations and growth. • Lead, mentor, and develop a team of IT infrastructure engineers/technicians. • Plan, implement, and manage IT infrastructure projects, ensuring alignment with organizational goals and standards. • Monitor the performance, capacity, and availability of servers, networks, and cloud environments. • Ensure security best practices and compliance with relevant policies and regulations. • Troubleshoot and resolve complex infrastructure issues promptly. • Coordinate with application, security, and business teams to support projects and operations. • Develop and maintain infrastructure documentation, processes, and policies. • Manage vendor relationships and service contracts related to infrastructure. • Oversee backup, disaster recovery, and business continuity processes. • Stay current with industry trends and emerging technologies, recommending improvements where appropriate. • Report infrastructure performance and risks to senior IT management

• Bachelor's degree in Computer Science, Information Technology, or related field. • Minimum 5 years of experience in IT infrastructure roles • Strong technical knowledge of networking, server administration (Windows/Linux), virtualization, storage, and cloud platforms (Azure, AWS, GCP). • Experience with security, backup, and disaster recovery solutions. • Excellent leadership, communication, and interpersonal skills. • Relevant certifications are advantageous.
Ville(s) : Belgrade
Niveau d'études min. requis : BAC+4 / MAITRISE / MASTER(1)

2026-17255 - Senior Customs Operations Specialist M/F

Tue, 14 Apr 2026 08:32:37 Z

Fonction : Activités Opérationnelles/Douanes & Conformité des échanges internationaux
Type de contrat : CDI-Temps plein
Description du poste :
Position summary: Position is responsible for leading processes for team, handling complex customs topics, and driving continuous improvement initiatives to enhance operational efficiency. Overseeing and leading the complex customs processes, ensuring efficient and compliant processing of all shipments, including high-value and sensitive cargo. Acting as the primary point of contact for complex customs issues, negotiations with customs authorities, and resolution of disputes. Archiving documentation and maintain B and S files Designing and implementing comprehensive training programs for team members on customs regulations, compliance, and operational best practices. Driving continuous improvement initiatives to enhance the efficiency and effectiveness of customs operations, leveraging technology and industry best practices. Coordinating with internal and external stakeholders to ensure timely clearance and delivery of goods. Collaborating with senior management to align customs operations with overall business objectives and strategic goals. Managing timeline and any other issue as agreed with client to meet defined deadlines and ensure smooth timely validation process and communication in an agreed management system Identifying issues and report operational process defects to a responsible stakeholder for resolution. Monitoring accuracy of process via regular internal checks and internal KPI's Liaising with client's service providers to ensure timely submission of documentation and evidence to provide to support client's validation testing and elimination of root cause of incorrect test results Supporting clients in any internal or external audit related to services in scope and direct audit requests to proper stakeholder, validating data and/or documentation received before responding to client Supporting management system for each engagement Updating company's and clients' systems timely and with relevant documentation During audits, providing information requested in a timely manner Ensuring that once agreed with client, any statistical reports filed to government agencies or for client internal purposes are consolidated and reported Reporting Communicate status of performance result to the agreed parties, internal/external and support internal/external parties/departments/institutions with relevant documentation for related topics Reporting any deviations occurring in the agreed process Provide and ensure transfer of knowledge/ training for other and new team members in the scope Comply with and implement within scope of work all company's and clients' and any institution's standards, policies and procedures Take actions in order to provide added value and optimize supply chain processes within group, company

Bachelor's degree (or equivalent) in Logistics, International Trade, Customs Regulations, or a related field Fluent English (Advanced Level) – both written and spoken Serbian Customs Brokerage License Experience in customs clearance operations, preferably working as a Customs Declarant, Import Specialist, or Trade Compliance Specialist Strong knowledge of Serbian and European customs regulations Advanced MS Excel skills, including data analysis and reporting Familiarity with OCR technology for document processing Experience working with CargoWise or similar customs management platforms Ability to work with European customs systems such as Fiton, LSP, ASM Sequoia, EMMA, and Stream (experience with other systems is an advantage) Preferred Experience: Two to five years of experience in a similar customs/trade compliance role Experience handling audits and compliance testing related to trade and import/export regulations Familiarity with tariff classification, valuation, and preferential trade agreements
Ville(s) : Belgrade
Niveau d'études min. requis : ECOLE DE COMMERCE

2026-17254 - Customs Operations Team Leader - Customs hub M/F

Tue, 14 Apr 2026 08:29:05 Z

Fonction : Activités Opérationnelles/Douanes & Conformité des échanges internationaux
Type de contrat : CDI-Temps plein
Description du poste :
The position is responsible for supervising and coordinating daily customs operations team's activities. It is accountable for efficient and compliant customers' shipments processing, overseeing team performance and continuous improvement and optimization initiatives. The position is a key liaison between customs authorities, clients, and internal stakeholders to facilitate smooth customs clearance processes. • Lead and manage a team of customs operations specialists, providing guidance, support, and feedback to ensure high performance and professional growth setting of clear objectives and key performance indicators for the team, monitoring progress and implementing corrective actions as needed. • Responsible for knowledge sharing practices and communication across team • Plans and oversees daily customs clearance activities, ensuring compliance with all relevant regulations and laws and ensuring satisfaction level for all stakeholders • Coordinates activities with different stakeholders i.e. freight forwarders, brokers, and customs authorities to resolve any issues or delays in the clearance process. • Ensures teams manage accurate and timely preparation and submission of customs documentation, including declarations, permits, and licenses. • Monitors changes in customs regulations and ensure the team is informed and compliant with all requirements. • Execute regular audits of customs processes and documentation to identify and mitigate compliance risks. • Creates, develops and implements procedures to improve operational efficiency and reduce non-compliance risks. • Serve as the primary point of contact for clients regarding customs-related inquiries and issues. • Creates strong relationships with customs authorities and other relevant stakeholders. • Provide expert advice and support to clients on customs regulations and procedures. • Identifies process improvements opportunities and leads initiatives to enhance the efficiency and effectiveness of customs operations. • Analyze operational data and metrics to drive decision-making and optimize team performance. • Develop and deliver training programs to upskill team members and ensure ongoing compliance knowledge. • Prepares regular reports on customs operations performance, highlighting achievements, challenges, and areas for improvement. • Maintain accurate records and documentation to support compliance audits and inspections • Reporting any deviations following the agreed process • Support internal/external parties/departments/institutions with relevant documentation for related audits and business control upon request • Complying with and implementing within his/her scope of work all company's and clients' standards, policies and procedures • Taking actions in order to provide added value and optimize supply chain processes within group, company and client in order to achieve satisfactory service

Bachelor's degree in international Trade, Logistics, Business Administration, or a related field or a relevant working experience, minimum of 5 years of experience in customs operations, relevant customs agent license/ Certification in customs compliance or related field, proficiency in customs management software and tools, MS Office, English language
Ville(s) : Belgrade
Niveau d'études min. requis : ECOLE DE COMMERCE

2026-17253 - Senior Compliance and Export Control Specialist M/F

Tue, 14 Apr 2026 08:23:31 Z

Fonction : Activités Opérationnelles/Douanes & Conformité des échanges internationaux
Type de contrat : CDI-Temps plein
Description du poste :
Position summary: Position is responsible for providing specific compliance activities and compliance testing execution, performing regular compliance testing activity covering operations managed by clients' service providers and providing documentation to client to support client validation testing; as well as to support client in eliminating root cause of incorrect test results. The role also involves support to periodic audits and consolidation of various import/export/classification related statistics and reports filed to government agencies. It also includes liaising, cooperation and compliance with the client, internal /external communications and other service providers. The role involves export control related activities and implementation of group export procedure. • Executing monthly/mid-year/annual compliance testing activities including classification of goods as well as all other activities related to customs compliance depending on clients' requirements • Managing timeline as agreed with client to meet agreed deadlines • Identifying issues and reporting operational process defects to a responsible stakeholder for resolution. • Provide strategic advice to senior management on risk mitigation and compliance enhancements. • Analyze and interpret complex regulations, ensuring the organization's practices align with legal requirements. • Develop and implement comprehensive customs and export control compliance programs. • Collaborate with cross-functional teams to integrate compliance processes into business operations. • Manage and resolve complex compliance issues and investigations. • Lead and oversee audits and assessments to ensure adherence to global trade regulations. • Monitoring accuracy of testing process via regular internal checks and internal KPI's • Liaising with client's service providers to ensure timely submission of documentation and evidence to support client's validation testing and elimination of root cause of incorrect test results • Managing any issues to ensure smooth and timely compliance or export control • Providing support to client where issues are found in the testing process and fix issues • Supporting client in any internal or external audit related to services in scope • Support the resolution of compliance issues and liaise with regulatory authorities as needed. • Ensure the deployment of the Group Export Control Procedure within its organization (LoB/Region) • Ensure the management of export control approval requests within its organization, in connection with the different levels of approval in accordance with the Group Export Control Procedure • Analyze potential matches and clear them (with the support of the Group's Customs and International Sanctions Compliance Department) • Verify that goods are not subject to restrictions using the E2Open tool and the customs tariff

Relevant experience in goods customs operations and compliance Possession of customs license preferable, High level of knowledge and experience in foreign trade principles Advanced English language Advance MS Office
Ville(s) : Belgrade
Niveau d'études min. requis : BAC

2026-17252 - Supply Chain Coordinator - BP M/F

Tue, 14 Apr 2026 08:21:10 Z

Fonction : Activités Opérationnelles/4PL Operations
Type de contrat : CDI-Temps plein
Description du poste :
Position is responsible for ensuring that process from communication with the vendors or internal teams, transport planning and execution, carriers' pick up of goods until an agreed delivery point is carried out in line with the most efficient logistics possible, through a quality management system with a carrier and for ensuring that all purchase orders from clients are provided within agreed dates, and with required documentation for transportation process, verifying that client's request is coherent with the transit time and optimizing where possible. • Responsible for managing customer orders, planning and execution and arranging deliveries by choosing the best option from contractual carriers/vendors based on balanced price/value/delivery time • Responsible for follow up the customer orders and upgrade and downgrade proposed Mode of transport and service level, in any stage of the process in order to ensure planned or changed delivery time by using most cost-efficient MOT • Responsible for controlling and issue the order to carrier which route, MOT, cost and urgency carrier should use • Responsible for ensuring orders with automated carrier selection match customer set-up • Accountable for providing timely update and proactively communicating with a client and all other parties in the process on agreed milestones/business events/ order status/ potential delay and option to mitigate delay • Accountable for following-up on deliveries and shipments, updating systems and reports and keeping customer updated on requests in line with respective customer agreement • Responsible for ensuring continued information flow between carriers/vendors/suppliers/ warehouse and customers • Responsible for handling communication between supplier/vendor and customer and ensuring replies are given within agreed timeline • Responsible for following-up on transport defects and ensuring root-causes and actions are documented with timeline • Responsible for operational validation of orders for invoicing and assist finance on invoice verification • Responsible for special preparation and lead during high peak seasons, Month End (ME), Quarter End (QE) and Year End (YE), highlighting logistics supplier cut-offs and providing reports/visibility • Responsible for managing exceptions/claims/escalations/vendor engagement and relevant databases or systems participating on daily/weekly/monthly follow-up calls in order to resolve them within expected agreed service level or to eliminate delays • Responsible for obtaining quote from suppliers to support customs ad hoc requests and managing ad hoc process • Accountable for communicating status of performance result to the agreed parties, internal/external • Accountable for communicating with Client/Supplier/Vendor when required to fulfil the tasks • Accountable for reporting any deviations following the agreed process

Advanced English language min B2 Advanced MS Office
Ville(s) : Belgrade
Niveau d'études min. requis : BAC

2026-17251 - Customs Operations Team Leader - Customs hub M/F

Tue, 14 Apr 2026 08:18:51 Z

Fonction : Activités Opérationnelles/Douanes & Conformité des échanges internationaux
Type de contrat : CDI-Temps plein
Description du poste :
The position is responsible for supervising and coordinating daily customs operations team's activities. It is accountable for efficient and compliant customers' shipments processing, overseeing team performance and continuous improvement and optimization initiatives. The position is a key liaison between customs authorities, clients, and internal stakeholders to facilitate smooth customs clearance processes. • Lead and manage a team of customs operations specialists, providing guidance, support, and feedback to ensure high performance and professional growth setting of clear objectives and key performance indicators for the team, monitoring progress and implementing corrective actions as needed. • Responsible for knowledge sharing practices and communication across team • Plans and oversees daily customs clearance activities, ensuring compliance with all relevant regulations and laws and ensuring satisfaction level for all stakeholders • Coordinates activities with different stakeholders i.e. freight forwarders, brokers, and customs authorities to resolve any issues or delays in the clearance process. • Ensures teams manage accurate and timely preparation and submission of customs documentation, including declarations, permits, and licenses. • Monitors changes in customs regulations and ensure the team is informed and compliant with all requirements. • Execute regular audits of customs processes and documentation to identify and mitigate compliance risks. • Creates, develops and implements procedures to improve operational efficiency and reduce non-compliance risks. • Serve as the primary point of contact for clients regarding customs-related inquiries and issues. • Creates strong relationships with customs authorities and other relevant stakeholders. • Provide expert advice and support to clients on customs regulations and procedures. • Identifies process improvements opportunities and leads initiatives to enhance the efficiency and effectiveness of customs operations. • Analyze operational data and metrics to drive decision-making and optimize team performance. • Develop and deliver training programs to upskill team members and ensure ongoing compliance knowledge. • Prepares regular reports on customs operations performance, highlighting achievements, challenges, and areas for improvement. • Maintain accurate records and documentation to support compliance audits and inspections • Reporting any deviations following the agreed process • Support internal/external parties/departments/institutions with relevant documentation for related audits and business control upon request • Complying with and implementing within his/her scope of work all company's and clients' standards, policies and procedures • Taking actions in order to provide added value and optimize supply chain processes within group, company and client in order to achieve satisfactory service

Bachelor's degree in international Trade, Logistics, Business Administration, or a related field or a relevant working experience, Minimum of 5 years of experience in customs operations Relevant customs agent license/ Certification in customs compliance or related field Proficiency in customs management software and tools Leadership experience or preference toward leadership MS Office English language
Ville(s) : Belgrade
Niveau d'études min. requis : ECOLE DE COMMERCE

2026-17250 - Supply Chain Coordination Team Leader Alstom M/F

Tue, 14 Apr 2026 08:17:29 Z

Fonction : Activités Opérationnelles/4PL Operations
Type de contrat : CDI-Temps plein
Description du poste :
Position summary: Position is responsible for ensuring that process from communication with the vendors or internal teams, transport planning and execution, carriers' pick up of goods until an agreed delivery point is carried out in line with the most efficient logistics possible, through a quality management system with a carrier and for ensuring that all purchase orders from clients are provided within agreed dates, and with required documentation for transportation process, verifying that client's request is coherent with the transit time and optimizing where possible. • Managing customer orders, planning and execution and arranging deliveries by choosing the best option from contractual carriers/vendors based on balanced price/value/delivery time • Responsible for follow up the customer orders and upgrade and downgrade proposed Mode of transport and service level, in any stage of the process in order to ensure planned or changed delivery time by using most cost-efficient MOT • Control and issue the order to carrier which route, MOT, cost and urgency carrier should use • Ensuring orders with automated carrier selection match customer set-up. • Providing timely update and proactively communicating with a client and all other parties in the process on agreed milestones/business events/ order status/ potential delay and option to mitigate delay • Following-up on deliveries and shipments, updating systems and reports and keeping customer updated on requests in line with respective customer agreement • Ensuring continued information flow between carriers/vendors/suppliers/ warehouse and customers • Handling communication between supplier/vendor and customer and ensuring replies are given within agreed timeline • Following-up on transport defects and ensuring root-causes and actions are documented with timeline • Operational validation of orders for invoicing and assist finance on invoice verification • Special preparation and lead during high peak seasons, Month End (ME), Quarter End (QE) and Year End (YE), highlighting logistics supplier cut-offs and providing reports/visibility • Managing exceptions/claims/escalations/vendor engagement and relevant databases or systems participating on daily/weekly/monthly follow-up calls in order to resolve them within expected agreed service level or to eliminate delays • Obtaining quote from suppliers to support customs ad hoc requests and managing ad hoc process • Presenting results to the client and other relevant parties in the process • Communicating with Client/Supplier/Vendor when required to fulfil the tasks • Communicating status of performance result to the agreed parties, internal/external • Reporting any deviations following the agreed process • Support internal/external parties/departments/institutions with relevant documentation for related audits and business control upon request

Advanced MS Office Advanced English language Leadership Experience
Ville(s) : Belgrade
Niveau d'études min. requis : BAC+4 / MAITRISE / MASTER(1)

2026-17127 - Procurement Excellence Specialist M/F

Tue, 24 Mar 2026 10:16:43 Z

Fonction : Activités Opérationnelles/Achat opérationnel local
Type de contrat : CDI-Temps plein
Description du poste :
Position is responsible for procuring logistics services, leading supplier selection processes, negotiate terms and conditions, providing and performing the financial analysis of the supplier quotation, maintaining the relationships with the selected suppliers, ensuring that necessary actions are taken at contract expiry and providing input for management reports. responsible for managing and executing Request for Quotations (RFQs) using the procurement tender tool, ensuring efficiency and compliance with company standards. The role supports other procurement team members in their RFQ processes and contribute to continuous improvement initiatives within the procurement function, emphasizing business excellence. •Responsible for procuring logistics services for the organization clients, continuously generate savings • Lead the execution of RFQs in the procurement tender tool, ensuring accurate and timely processing. • Collaborate with stakeholders to gather requirements and ensure RFQs align with project goals and budget constraints. • Assist procurement team members with their RFQs, providing guidance and ensuring consistency and compliance with procurement policies. • Act as a point of contact for troubleshooting and resolving issues related to the procurement tender tool. • Identify opportunities for process improvements within the RFQ and procurement processes. • Implement best practices and innovative solutions to enhance efficiency and effectiveness in procurement operations. • Maintain strong relationships with suppliers, negotiating terms and ensuring quality and delivery standards are met. • Work closely with internal teams to support organizational goals and drive procurement excellence. • Accountable for performing Requests For Information, Requests For Quotation, and Benchmark processes among the suppliers, based on the criteria set by the Customer • Responsible for proposing changes to the supplier network as a result of the RFQ/RFI process • Responsible for proposing savings initiatives, including benchmark, change of network, or process improvements to reach the yearly savings targets • Accountable for leading supplier selection processes, negotiate terms and conditions • Responsible for identifying, selecting and evaluating existing or new suppliers • Responsible for providing and perform the financial analysis of the supplier quotation, or ensuring analysis is done according to company's standard when performed by other services (BOE) • Responsible for negotiating prices, terms and conditions with suppliers • Accountable for ensuring that all necessary management and legal approvals are obtained before rates approval and contract signature • Responsible for maintaining the relationships with the selected suppliers and ensuring performance provided is according to company's expectations

• Procurement Process Knowledge • EMEA Logistics Network knowledge especially Road • Negotiation skills • Team Work • Creative problem solving • Good communication skills - able to communicate with all levels of GSCO and suppliers' management in an international environment • Able to handle multiple tasks effectively • Able to work independently even under time pressure • Analytical Skills • Taking ownership • Hands on mentality • Commitment to the business • Adaptability • Drive to achieve • Fluent English
Ville(s) : Belgrade
Niveau d'études min. requis : BAC+4 / MAITRISE / MASTER(1)

2026-16751 - Senior Customs Operations Specialist M/F

Fri, 23 Jan 2026 12:39:26 Z

2026-16750 - Supply Chain Coordinator First Base M/F

Fri, 23 Jan 2026 12:35:25 Z

Fonction : Activités Opérationnelles/4PL Operations
Type de contrat : CDI-Temps plein
Description du poste :
Position is responsible for ensuring that process from communication with the vendors or internal teams, transport planning and execution, carriers' pick up of goods until an agreed delivery point is carried out in line with the most efficient logistics possible, through a quality management system with a carrier and for ensuring that all purchase orders from clients are provided within agreed dates, and with required documentation for transportation process, verifying that client's request is coherent with the transit time and optimizing where possible. • Responsible for managing customer orders, planning and execution and arranging deliveries by choosing the best option from contractual carriers/vendors based on balanced price/value/delivery time • Responsible for follow up the customer orders and upgrade and downgrade proposed Mode of transport and service level, in any stage of the process in order to ensure planned or changed delivery time by using most cost-efficient MOT • Responsible for controlling and issue the order to carrier which route, MOT, cost and urgency carrier should use • Responsible for ensuring orders with automated carrier selection match customer set-up • Accountable for providing timely update and proactively communicating with a client and all other parties in the process on agreed milestones/business events/ order status/ potential delay and option to mitigate delay • Accountable for following-up on deliveries and shipments, updating systems and reports and keeping customer updated on requests in line with respective customer agreement • Responsible for ensuring continued information flow between carriers/vendors/suppliers/ warehouse and customers • Responsible for handling communication between supplier/vendor and customer and ensuring replies are given within agreed timeline • Responsible for following-up on transport defects and ensuring root-causes and actions are documented with timeline • Responsible for operational validation of orders for invoicing and assist finance on invoice verification • Responsible for special preparation and lead during high peak seasons, Month End (ME), Quarter End (QE) and Year End (YE), highlighting logistics supplier cut-offs and providing reports/visibility • Responsible for managing exceptions/claims/escalations/vendor engagement and relevant databases or systems participating on daily/weekly/monthly follow-up calls in order to resolve them within expected agreed service level or to eliminate delays • Responsible for obtaining quote from suppliers to support customs ad hoc requests and managing ad hoc process • Accountable for communicating status of performance result to the agreed parties, internal/external • Accountable for communicating with Client/Supplier/Vendor when required to fulfil the tasks • Accountable for reporting any deviations following the agreed process

Advanced English language Advanced MS Office
Ville(s) : Belgrade
Niveau d'études min. requis : BAC+4 / MAITRISE / MASTER(1)

2026-16747 - Supply Chain Coordinator BP GOM M/F

Fri, 23 Jan 2026 12:26:04 Z

Fonction : Activités Opérationnelles/4PL Operations
Type de contrat : CDI-Temps plein
Description du poste :
Position is responsible for ensuring that process from communication with the vendors or internal teams, transport planning and execution, carriers' pick up of goods until an agreed delivery point is carried out in line with the most efficient logistics possible, through a quality management system with a carrier and for ensuring that all purchase orders from clients are provided within agreed dates, and with required documentation for transportation process, verifying that client's request is coherent with the transit time and optimizing where possible. • Responsible for managing customer orders, planning and execution and arranging deliveries by choosing the best option from contractual carriers/vendors based on balanced price/value/delivery time • Responsible for follow up the customer orders and upgrade and downgrade proposed Mode of transport and service level, in any stage of the process in order to ensure planned or changed delivery time by using most cost-efficient MOT • Responsible for controlling and issue the order to carrier which route, MOT, cost and urgency carrier should use • Responsible for ensuring orders with automated carrier selection match customer set-up • Accountable for providing timely update and proactively communicating with a client and all other parties in the process on agreed milestones/business events/ order status/ potential delay and option to mitigate delay • Accountable for following-up on deliveries and shipments, updating systems and reports and keeping customer updated on requests in line with respective customer agreement • Responsible for ensuring continued information flow between carriers/vendors/suppliers/ warehouse and customers • Responsible for handling communication between supplier/vendor and customer and ensuring replies are given within agreed timeline • Responsible for following-up on transport defects and ensuring root-causes and actions are documented with timeline • Responsible for operational validation of orders for invoicing and assist finance on invoice verification • Responsible for special preparation and lead during high peak seasons, Month End (ME), Quarter End (QE) and Year End (YE), highlighting logistics supplier cut-offs and providing reports/visibility • Responsible for managing exceptions/claims/escalations/vendor engagement and relevant databases or systems participating on daily/weekly/monthly follow-up calls in order to resolve them within expected agreed service level or to eliminate delays • Responsible for obtaining quote from suppliers to support customs ad hoc requests and managing ad hoc process • Accountable for communicating status of performance result to the agreed parties, internal/external • Accountable for communicating with Client/Supplier/Vendor when required to fulfil the tasks • Accountable for reporting any deviations following the agreed process

Advanced English language Advanced MS Office
Ville(s) : Belgrade
Niveau d'études min. requis : BAC+4 / MAITRISE / MASTER(1)

2026-16746 - Process Specialist M/F

Fri, 23 Jan 2026 12:22:09 Z

Fonction : Fonctions Supports/Business Excellence
Type de contrat : CDI-Temps plein
Description du poste :
Position summary: The position is responsible for analyzing, designing, and implementing process improvements to enhance efficiency, productivity, and overall operational performance. This role requires a deep understanding of supply chain processes, excellent analytical skills, and the ability to collaborate with cross-functional teams to drive continuous improvement initiatives. • Analyze existing supply chain processes to identify areas for improvement. • Develop and implement process improvement strategies to optimize efficiency, reduce costs, and enhance customer satisfaction. • Use process mapping and flowchart techniques to document and redesign workflows. • Collect and analyze data to measure process performance and identify trends. • Utilize data analytics tools to generate insights and support decision-making. • Lead and manage process improvement projects from inception to completion. • Develop project plans, set timelines, and coordinate with stakeholders to ensure timely delivery of project goals. • Monitor project progress and adjust plans as necessary to achieve desired outcomes. • Work closely with cross-functional teams, including procurement, logistics, warehousing, and customer service, to implement process improvements. • Communicate effectively with stakeholders at all levels to gain buy-in and support for process changes. • Provide training and support to team members on new processes and best practices. • Ensure that all process improvements comply with industry regulations and company policies and procedures • Monitor and maintain quality standards across all supply chain processes. • Identify and implement technology solutions to automate and streamline supply chain processes. • Collaborate with IT teams to integrate new systems and tools into existing workflows. • Performs work related to CSR reporting within the scope of work and in cooperation with other stakeholders in reporting

Advanced English language Advanced MS Office
Ville(s) : Belgrade
Niveau d'études min. requis : ECOLE DE COMMERCE

2025-16457 - Procurement Excellence Specialist M/F

Wed, 19 Nov 2025 15:05:01 Z

2025-16171 - Business Development Manager

Fri, 17 Oct 2025 22:20:53 Z

Fonction : Fonctions Supports/Commerce
Type de contrat : CDI-Temps plein
Description du poste :
• Deliver GP Budgets for the Territory; • Act strategically to achieve personal and overall group success; • Identify and build relationships with clients within the territory, especially those clients who meet our preferred client criteria; • commit client base and key stakeholders, both internal and external; • Meet FaceTime targets as agreed for the Territory by visits, phone calls and direct mail, to both new prospects and existing customers; • Build & maintain opportunity pipelines in excess of the territory budgets/ hit rates; • promptly work upon and register opportunities generated in CRM; • Use Geodis Selling processes to understand customer needs, keep updated with new sailings/routings/solutions in the market to provide client solutions that bring value to their clients supply chains; • Document and distribute internally relevant customer information; • Contact customers and handle customer inquiries and customer problems; • Work according to GSP tools; • Work closely together with sales colleagues and related functions in order to maximize sales potentials and help meet the total organisation's business goals; • Handling complaints and trouble shooting;

• Minimum 5 years' experience with documented sales record • Sales experience and working knowledge of the international transportation and logistics industry • Familiarity with the financial aspects of the relevant local economy as well as international market conditions and trends, and international business issues, including currency factors and cultural differences • Good computer skills, familiarity with Microsoft office etc • Fluent in local language, comfortable in English and other languages that the job requires to manage customer and other contacts • Presentation techniques, comfortable with meeting and presenting for groups 2-3 people • Knowledge of Geodis tools • Knowledge of company goals and strategies • Fluent in local language, comfortable in English and other languages that the job requires to manage customer and other contacts • Basic sales techniques and negotiation skills • Presentation techniques, comfortable with meeting and presenting to groups 2-3 people • Knowledge of Geodis Singapore tools • Knowledge of company goals and strategies • Good interpersonal and communication skills • Highly proficient in computer skills and common applications (Office, Excel, PowerPoint & Word)
Ville(s) : Singapore
Niveau d'études min. requis : LICENCE

2025-16092 - Regional Senior Manager - Procurement & Capacity Revenue Management M/F

Wed, 10 Sep 2025 22:23:07 Z

Fonction : Fonctions Supports/Direction des Opérations
Type de contrat : CDI-Temps plein
Description du poste :
Network Strategy & Management • Define Network Strategy in cooperation with Charter Network that enables long-term growth plans • Continuously review network assets and infrastructure (gateways, hubs and feeder services) to deliver optimal productivity and consistent quality of service to the internal and external customer • Develop short-term network plans (commercial / scheduled charter) within Network Strategy to react on market conditions/requirements Capacity Planning and Management • Liaise with Charter Network the availability of capacity at costs and supports reaching the margin targets defined • Coordinate with Regional Airfreight or Trade-lane Management to procure additional capacity to supplement existing capacity requirements • Optimisation of profitability / co-loader markets • Manage, optimise & monitor internal contacts, SOP (process) / SLA (KPIs) Procurement Strategy • Define Procurement Strategy and its underlying subcontractor portfolio for the group and ensure execution • Define standards for the global procurement and the delineation of procurement responsibilities. • Develop and maintain the procurement planning process. Carrier Selection and Contracting • Negotiate core subcontractor agreements, including global rate, capacity and service agreements and related incentives • Define contract standards in close alignment with legal department • Set KPI-framework to be applied in the countries for specific SLAs with carriers • Provide support (e.g. driven by negotiated carrier incentive agreements) to country product teams to support cargo steering according to contractual incentives Regional Commercial Carrier and Subcontractor Management • Develop carrier evaluation methodology and guidelines with CHO for sustainable carrier relationship and performance management in alignment with Standards & Governance • Align with Compliance and QHSE to ensure all carriers and subcontractors policies are in line with all current rules and regulations • Monitor and control core, strategic, tactical carriers • Act as regional escalation point and resolve procurement issues with carriers • Develop and maintain strong relationships with strategic carriers Procurement Performance Management & Carrier Incentive Management • Ensure adherence of Procurement to agreed standards General & Revenue Management • Keep abreast of industry changes, market situation and customer requirements; update all respective working colleagues within the geographies on the changes of market conditions Participate in joint Sales meeting and Weekly Airfreight calls • Determine Net Achieved Rates per season together with Global RCOM Team and Regional Airfreight Director (cost) Participate in joint customer visits Development of consolidation ratio – report / dashboard Setup fixed cost for mid and long term in cooperation with the country teams

• Bachelor's degree in Business Administration/ Economics/ Logistics • 5-10 years of work experience (minimum) • 5-10 years of overall industry experience (minimum) • 5-10 years of experience in people management and leadership, including recruitment, training & development, coaching, conflict and performance management (minimum) • 5-10 years of experience in Logistics procurement (minimum) • International working experience preferred • CargoWise Knowledge is a plus
Ville(s) : Should be located in APAC time-zone
Niveau d'études min. requis : BAC+4 / MAITRISE / MASTER(1)