2026-18153 - Forwarder M/F

Mon, 07 Sep 2026 10:30:39 Z

Fonction : Activités Opérationnelles/Affrètement
Type de contrat : CDI-Temps plein
Description du poste :
Key Activities / Accountabilities • Completion of end-to-end Ocean Import forwarding activities as the individual role requires • Follow strict and time sensitive SOP's/KPI's to ensure compliance • Work closely with internal and external customers • Focus on customer service • Use of Next Gen/MS office as requested • Ensure timely invoicing, job costing, Customs Entries and milestone updates using NextGen/MS Office within the required timeframe • Support month-end department compliance and cost control • Prepare and submit internal and customer-specific report within deadlines, resolve customer and supplier queries promptly. • Month end department compliance • Customs Entries • Cost control • Assist senior forwarders, Supervisor and line manager where required • Ensure all reports including internal and customer specific are completed within the deadline • Resolve queries from customers and suppliers • Ensure adopt Best Practices and support rates reviews with the Operations Manager • Work closely with the Operations manager for Internal and external rates reviews. • Maintain customer relationships and participate in customer reviews and development initiatives. • Remain in contact with customers and suppliers to maintain relationships • To take part in customer reviews when required to build up visibility and relationships with customers. • Assist sales and management with customer development • Uphold company AQ standards and clean desk policy • Perform additional tasks as directed by supervisor or line manager.

Essential Education and/ or Training • Educated to GCSE/O level standard or equivalent Preferred Experience and Knowledge • Business related experience • Proven customer service record and experience • Proven operational experience Necessary Technical / Functional Skills • Thorough understanding of customer needs • Knowledge in of the international transportation and logistics industry, in export Air Sea Road operations. • A knowledge and understanding of financials and impact on business • A Good knowledge of IT systems and processes used in the transport sector • Fluent in English, local language and any other languages required for smooth operation of business
Ville(s) : Basildon

Export RSS des offres - Seulement les offres à la une : Non / Département : Europe-->Royaume-Uni-->England-->Essex

2026-18153 - Forwarder M/F