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2026-17870 - Controller - Sea and Air M/F

Sun, 04 Oct 2026 22:18:26 Z

Professione : Operationnal activities/Freight Management
Contratto : Contratto a tempo pieno e indeterminato
Descrizione dell'incarico :
To deliver outstanding freight services to customers by • coordinating shipments • arranging additional services • keeping the customer updated on cargo progress in order to ensure customer satisfaction • working as a team to ensure all customers receive the same quality of service • maintaining KPI requirements and compliances to ensure high and consistent level of quality Air/Sea Import Monitor and coordinate inbound shipments for customers, in line with (CS)SOP, GEODIS and industry policies and procedures, in order to ensure customer satisfaction. • Completion of responsible functions as per the ISO Forwarding - Air flow chart • Completion of responsible functions as per the ISO Forwarding - FCL flow chart • Completion of responsible functions as per the ISO Forwarding - LCL flow chart • Maintain and communicate client schedules as per client agreement Pricing and Tariffs Negotiate rates with carriers for customer shipments, in line with procurement contract with carrier and customer contract, in order provide customers with competitive rates and ensure customer satisfaction. • Provide allocated clients with annually adjusted client rate sheets • Analyse carrier rates to provide the best option to suite the client's needs Administration Gather documents and information, process and register file, in line with GEODIS and industry policies and procedures, in order to ensure proper administration of files and enable a clear overview of operational activities. • Gather information and documentation from customers and set-up files in the operational system • Gather and break down documents form airline or shipper and calculate charges, process in operational system • Generate cost sheet and invoice. Close files, pass invoices and credit memos to client Compliance • Ensure NextGen (CW1) is kept fully up-to-date and all required date populated, and documents uploaded • Ensure IRIS compliance KPI's are met • Ensure invoicing KPI's are met • Ensure accrual KPI's are met • Ensure shipment completion KPI's are met Financial Performance • Ensure the recovery of disbursements to optimize profits • Investigate unrecoverable disbursements

5 to 10 year experience in Sea and Air Imports Team player Good Communication skills Highly driven
Luogo : Western Cape
Livello d'istruzione minimo richiesto : Esame di maturità
Lingua / Livello :
English : Madrelingua

2026-18040 - Field Sales Manager M/F

Wed, 23 Sep 2026 22:19:58 Z

Professione : Support function/Business Development
Contratto : Contratto a tempo pieno e indeterminato
Descrizione dell'incarico :
• Contact and develop standard service accounts, using the Sales Goals and Activity Plan (SGAP) as the starting point, • Focus on standard selling of services using the tools in GSP • Plan and make sales calls by visits, phone calls and direct mail, to both new prospects and existing customers • Document and distribute internally relevant customer information • Broad customer contact, handling customer inquiries and customer problems • Working according to GSP tools • Work closely together with sales colleagues and related functions in order to maximize sales potentials and help meet the total organisation's business goals • Handling complaints and trouble shooting

• Aggressive on the market • Ability to create development opportunities • Ability to use time efficiently • Open-minded, good communicator - aware of differences, culturally and otherwise and ability to use this knowledge • Curious • Self motivated and capable of handing many tasks simultaneously • Strong people skills • Results-oriented – is motivated by achieving good results
Luogo : Durban
Livello d'istruzione minimo richiesto : CAP/BEP

2026-18192 - Freight Forwarding Trainee

Thu, 10 Sep 2026 11:52:47 Z

Professione : Operationnal activities/Freight Management
Contratto : Apprenticeship
Descrizione dell'incarico :
Main Tasks of an Apprentice/Trainee (Kauffrau/Kaufmann EFZ): Administrative and Organizational Support: Perform general administrative tasks such as managing documents, organizing schedules, handling correspondence, and supporting daily office operations. Application of Business Software and Digital Tools: Use standard business applications (e.g., MS Office, databases, content management systems), maintain digital files and data, and ensure adherence to data security and privacy regulations. Communication and Customer Service: Communicate professionally with customers, suppliers, and internal stakeholders (via phone, email, and in person), handle inquiries, provide information, and assist in resolving issues. Operational Tasks for Air, Road, and Sea Freight Shipments: Support the organization, coordination, and tracking of air, road, and sea freight shipments; prepare and check shipping documents; assist with bookings and scheduling; and ensure compliance with relevant regulations. Project and Teamwork Participation: Collaborate in teams, contribute to project work, help plan and implement small events or initiatives, and continuously develop professional and social skills through practical assignments and school projects.

Completed 9 years of Compulsory School Fluent German & English
Luogo : Thurgauerstrasse 136 8152 Opfikon (Glattpark), Switzerland
Livello d'istruzione minimo richiesto : Esame di maturità

2026-18107 - Process Project Manager (BPM) M/F

Wed, 02 Sep 2026 11:21:24 Z

Professione : Support function/Innovation & Business Excellence
Contratto : Contratto a tempo pieno e indeterminato
Descrizione dell'incarico :
Process Design and Alignment:  Collaborate with process team stream leads to define, document, and maintain standardised core processes adopted across the network.  Analyse existing processes to identify tasks suitable for offshoring to BPO and for automation via AI agents.  Refine and document processes to support the transition to a single-user-per-file operational model.  Screening of existing and new SOPs, challenging specifics and eliminating elements that deviate from our core process without impacting customer experience  Liaising with FF Customer Solutions teams where deviations from the core process are identified, and need to be retained for the customer  Alongside Tech team, build a Job File Transport model that is outside of CargoWise Transition Management:  Coordinate with relevant BPO representatives and country stakeholders to ensure seamless handover of activities, including knowledge transfer and change management.  Work closely with technical teams to provide clear specifications and requirements for process elements to be automated by AI agents.  Maintain comprehensive process documentation, updating it as processes evolve during and after handover. Monitoring & Continuous Improvement:  Define success criteria for each process element and establish monitoring tools to track progress, adoption, and ROI.  Collect and analyse data on new and existing processes (using tools such as NextGen and BI platforms) to support informed decision-making and drive continuous improvement.  Support the reduction of duplicate data entry between export and import processes in collaboration with BPO teams.  Work with BPO management and DHO BE teams to ensure adoption of the initiatives CargoWise & Technology Integration:  Stay abreast of new features released by WiseTech (CargoWise) and assess their applicability to current processes.  Participate in the validation and testing of new CargoWise features or enhancements, providing feedback to the Applications Manager.  Identify and support the implementation of process improvements leveraging CargoWise and other operational tools. System & Tool Enhancement:  Contribute to the evaluation and rollout of new or improved operational systems and tools.  Test new features for compatibility and user experience; propose enhancements to improve productivity.  Ensure all changes are reflected in related documentation and support effective user adoption. Collaboration & Communication:  Maintain proactive communication with process owners, stream leads, BPO, and technical teams to ensure alignment on compliance, process changes, and technology updates.  Share best practices and foster a culture of continuous improvement across the network.

 Academic working and thinking level  In depth knowledge of Freight Forwarding processes & systems  Business Process Improvement/Business Consultancy  In depth knowledge of operational system (CargoWise One)  International Business experience  Fluent in English (written and verbal)
Luogo : Cape Town
Livello d'istruzione minimo richiesto : Esame di maturità

2026-17710 - Inside Sales M/F

Sat, 25 Jul 2026 22:19:20 Z

Professione : Support function/Business Development
Contratto : Contratto a tempo pieno e indeterminato
Descrizione dell'incarico :
The Inside Sales Representative for Sea, Air and Road Freight is responsible for generating sales leads, building relationships with potential clients, and securing new business to achieve revenue targets. This role involves understanding customer needs, providing tailored sea freight solutions, and promoting GEODIS's services. The Inside Sales Representative plays a crucial role in driving business growth and ensuring customer satisfaction. 1. Lead Generation: o Identify and qualify potential customers through various channels, including cold calling, email campaigns, and online research. o Develop and maintain a pipeline of leads to ensure a steady flow of sales opportunities. o Utilize CRM software to track and manage leads and sales activities. 2. Customer Engagement: o Build and maintain strong relationships with prospective and existing customers. o Conduct virtual meetings, presentations, and product demonstrations to showcase GEODIS's sea freight services. o Understand customer needs and provide tailored solutions to meet their logistics requirements. 3. Sales Conversion: o Convert leads into sales by effectively communicating the value of GEODIS's freight services. o Negotiate terms, pricing, and contracts with customers to close deals. o Achieve and exceed sales targets and performance metrics. 4. Market Analysis: o Stay informed about industry trends, market conditions, and competitive landscape. o Provide insights and feedback to the sales team and management to inform strategic decisions. o Identify opportunities for new business and market expansion. 5. Customer Service: o Ensure a high level of customer satisfaction by addressing inquiries, resolving issues, and providing timely updates. o Serve as a point of contact for customers, offering support and assistance throughout the sales process. o Maintain professional and responsive communication with customers. 6. Collaboration: o Work closely with the operations and logistics teams to ensure seamless service delivery. o Collaborate with marketing and other departments to develop sales strategies and promotional materials. o Participate in team meetings and contribute to sales planning and strategy development. 7. Reporting and Documentation: o Prepare regular sales reports and forecasts for management review. o Maintain accurate and up-to-date records of sales activities, customer interactions, and transactions. o Ensure compliance with company policies and industry regulations. 8. Healthcare Activities: o Act as a contact of competence for health care customers. o Ensure that all transport operations are conducted in line with WHO TRS 957 and EU GDP Guidelines (2013/C 343/01).

REQUIREMENTS : • A minimum of five years of freight forwarding experience, with extensive knowledge and expertise in Air and Ocean Freight Operations; experience in Road Freight Operations is considered an asset. • GDP experience very desirable • Self-motivated and ability to work autonomously. • Demonstrated commitment to identifying and implementing more efficient or cost-effective solutions. • Customer focused and commercially astute with a high level of communication and interpersonal skills. • Strong organizational skills including the ability to prioritize tasks, effective time management and a high level of accuracy. • Excellent communication skills, both written and verbal in German and English. French is a plus. • Ability to think out of the box, solve problems and remain calm under pressure.
Luogo : Thurgauerstrasse 136 8152 Opfikon (Glattpark), Switzerland
Livello d'istruzione minimo richiesto : BUSINESS SCHOOL