2026-17156 - Team Lead

Mon, 27 Apr 2026 13:32:44 Z

Cargo : Operationnal activities/Management local
Tipo de Contrato : Contrato sem termo - Tempo completo
Descrição do emprego :
This position is responsible for managing designated client accounts and ensuring the delivery of innovative, sustainable, warehousing & distribution services. The Key Account Manager acts as the essential link in driving operational and financial results, and developing long-term relationships and value for clients. Client Account Management • Act as the main point of contact for designated clients. • Build and maintain strong relationships, supporting and adapting to their evolving demand, while serving as their primary contact for all account related issues. • Support the clients' business by managing their supply chain activities and ensuring adherence to KPI's • Manage customer inquiries, complaints, and requests promptly and professionally, providing timely solutions and maintaining a high level of customer satisfaction. • Organise Quarterly reviews. Warehouse Operations Coordination • Oversee warehouse facility operations, including loading and unloading, order fulfilment, inventory management etc. • Ensure logistics operations meet client needs for distribution and transportation. • Manage & coordinate the warehousing services & delivery of essential products and goods in line with Client's requirements Team Leadership • Where applicable, lead, train, and coordinate the warehouse team to ensure consistent application of best practices to ensure adherence to Clienst KPI's • Foster collaboration among team members and with other departments (Transport, IT, Customer Service, etc.). Process Management • Support client and Geodis Management by providing data and operational insights for dashboards (KPI's) and risk assessments. • Ensure accurate and timely completion of documentation, reports, issues etc in line with client KPI's • Act as a liaison between customers and the operations teams, communicating account-specific information, forecasts, and changes in process/business requirements • Analyse account performance metrics, such as on-time delivery, order accuracy, and inventory levels, and provide regular reports to management to assess performance and identify areas for improvement.

• Capable of maintaining performance in a pressured environment • Flexible, confident, positive, persuasive, honest, reliable • Methodical, well organized • Strong organizational and problem-solving skills • Excellent communication and interpersonal skills, with the ability and maintain relationships with internal stakeholders. • Knowledge of industry best practices, health and safety regulations, and quality standards • Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced, dynamic environment. • Customer-focused mindset with the ability to understand customer needs effectively. • Strong analytical and reporting skills to track account performance and identify opportunities for improvement. • Minimum of 5 years senior level customer service/leadership management experience • Ability to interact at senior level within customer base • Understanding the financial flows within Supply Chains • Holistic view of operations and be able to get results through others • Multi-modal know-how
Cidade : Geodis Dublin Airport Logistics Park, St Margarets, Dublin 11, Ireland
Nível de escolaridade mín. exigido : 12° ano

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2026-17156 - Team Lead